Customer Service Operative

Posted 26 May 2023
Job type Permanent

Job description

​We have a fantastic opportunity for a Customer Service Operative to join one of the South East leading high specification developers. Having built up an enviable reputation within the industry our client are now seekign someone ideally from a Multi Trader background to be responsible for resolving and re-mediating defects and customer issues to a high quality 5-star standard. The duties you will be asked to perform will include:

  • Carry out multi-trade remedial work to the companies quality standards

  • Undertake vehicle and equipment inspections on a regular basis

  • Ensure all areas of traffic, or areas at risk are covered and/or protected from any damage from remedial activities

  • Maintain in good order the company vehicle assigned and be mindful of the responsibilities of the road worthiness of same

  • Ensures that purchaser’s acceptance sheets are signed by purchaser as proof of completion that the work is finished to a quality standard

  • Assist the Quality Inspectors with back checks when necessary

  • Familiarise and hold a good understanding of required policies and procedure

  • Plan the allocation of own work to ensure an effective and efficient use of time and resources whilst ensuring

    customer needs are met