Customer Service Operative
- Posted 26 May 2023
- LocationRedhill
- Job type Permanent
- ReferenceCCO556
Job description
We have a fantastic opportunity for a Customer Service Operative to join one of the South East leading high specification developers. Having built up an enviable reputation within the industry our client are now seekign someone ideally from a Multi Trader background to be responsible for resolving and re-mediating defects and customer issues to a high quality 5-star standard. The duties you will be asked to perform will include:
Carry out multi-trade remedial work to the companies quality standards
Undertake vehicle and equipment inspections on a regular basis
Ensure all areas of traffic, or areas at risk are covered and/or protected from any damage from remedial activities
Maintain in good order the company vehicle assigned and be mindful of the responsibilities of the road worthiness of same
Ensures that purchaser’s acceptance sheets are signed by purchaser as proof of completion that the work is finished to a quality standard
Assist the Quality Inspectors with back checks when necessary
Familiarise and hold a good understanding of required policies and procedure
Plan the allocation of own work to ensure an effective and efficient use of time and resources whilst ensuring
customer needs are met